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Water Softeners are "ion exchangers" that completely remove hardness ions from your water addressing both hardness scale and soap interactions. Hard water — water with a high calcium/magnesium content — enters the softener via a control valve, where it goes from top to bottom through a specially prepared resin. Hardness minerals attach to the resin and are "exchanged" for sodium. This process creates soft water.
Well-designed water softeners include metered on-demand regeneration. Through this process, the hardness minerals are washed down the drain and the resin bed is rinsed, resettled, and recharged with sodium and made ready to continue softening your water.