How do I change the pre-filter?

1. Close the main valve (upstream of the pre-filter).

2. Open a faucet downstream of the pre-filter (to release the pressure).
3. Unscrew the housing (caution: the housing has an O-ring; make sure it doesn't fall out).

The filter should be replaced at least once every two months. The filter is a standard 10" long and comes in a variety of types. A 5-micron for municipal or a 20-micron for well water is recommended.

​​Frequently Asked Questions

How will sodium in soft water affect my health?

For years, it was felt that because water conditioners used salt for their regeneration process, possibly adverse side effects could be created if consumed. Recent medical studies have shown regular sodium intake without the presence of chlorides has virtually no effect on normal healthy humans. (The chloride ions are not utilized by a water conditioner but rather are washed down the drain.) However, if you are on a sodium-free diet, please contact your medical advisor.

Interesting Water Facts

  • There are roughly 1 million miles of water pipes and aqueducts in the U.S. and Canada — enough to circle the Earth 40 times.

  • ​Seventy percent of all rainfall is evaporated back into the atmosphere almost immediately.

  • The average family uses 113,000 gallons per year in their home.

  • It takes 1,500 gallons of water to process one barrel of beer.

  • ​The U.S. Geological Survey reports that 85 percent of the U.S. has to cope with hard water, which is water containing over one grain per gallon of calcium or magnesium. .

  • Here in Wimberley, our municipal water supply tests at 19 to 21 grains per gallon. While this certainly is very hard, many area wells test at 100 or more grains per gallon — and some test at over 180!

How much salt/potassium do I use in my water softener?

Salt/potassium levels should not get below the water level in the brine tank. Do not completely fill the brine tank. Keep some salt on hand and add one to three bags at a time. Check the level periodically, as the salt usage will vary according to the water usage. More water is used in the summer, causing the salt to be used up more quickly. Use a quality pellet or solar type salt or potassium.